MTR Foods conquer growth targets in competitive market powered by AntWalk mPower program
Empowered leaders, engaged teams, strategic delegation- that's what MTR Foods gained with leadership development program
The Business Objective
- Through a thorough assessment, we identified that MTR Foods’ team lack in key areas like leadership communication, delegation, data analysis, and problem-solving
- Developing a foundation in leadership skills such as communication, delegation, conflict resolution, and stakeholder management to enable managers to motivate their teams
- Providing managers with the tools and strategies to build and develop high-performing teams by fostering a culture of ownership, accountability, and continuous learning
- Leveraging data analytics to analyze data, identify trends, and make informed decisions that can optimize ecommerce operations and contribute to overall business growth
MTR Food’s journey with mPower program
To bridge this gap and unlock their full ecommerce potential, MTR Foods partnered with AntWalk to implement the mPower program, a targeted capability building initiative designed to equip their managers with the necessary tools and strategies for success.
Blended learning with 10 core competencies covered
Engagement was key. The program featured 11 dynamic sessions led by an industry-renowned leadership expert. These sessions delved into the 10 core competencies through interactive activities, discussions, and case studies, managers actively participated in their own learning journey.
Group project on leading business excellence
Project tackled real ecommerce challenges faced by MTR Foods, allowing managers to apply their newfound skills that included crucial skills like delegating tasks effectively and solving problems encountered in day-to-day ecommerce operations.
AntWalk’s frameworks for the journey
The mPower leadership program wasn’t just about theory. It provided practical tools and frameworks to empower MTR Foods’ ecommerce managers:
- 5Cs of Communication and the GROW Model For effective communication
- Eisenhower Matrix and 2×2 Matrix For decision-making
- 7s framework of McKinsey the Thomas-Kilmann Conflict Model For complex problem solving
78%
participants strongly recommend the mPower program.
92%
participants praised the comprehensiveness of the leadership development resources.
95%
participants commended for content and engaging delivery of the sessions.
Impact
MPower Got Measurable Success with 78% NPS Score The impact of the mPower program was clear. MTR Foods’ ecommerce managers reported a high Net Promoter Score (NPS) of 78%, indicating a strong likelihood of recommending the program to others
- Stronger Leadership: The program led to their managerial skill development, driving business excellence and resolving conflicts effectively
- Improved Teamwork: The program enhanced their team engagement and communication, leading to more productive discussions and better business outcomes.
- Strategic Delegation :The client optimized team productivity by delegating tasks based on individual strengths, leading to superior results
- Data-powered Decisions: Our program empowered them to uncover hidden trends and make data-driven decisions, leading to optimized operations.
Conflict management is an intriguing subject, and the session was executed well.
It was really awesome. I got valuable insights on how to become a supportive leader, fostering business excellence.
